1. Preamble & Agency Identity

Welcome to Teno Partners. We operate as a boutique performance marketing agency and introducing broker dedicated to empowering independent digital marketers, content creators, streamers, and community leaders. Our primary mission is to represent our network members, secure industry-leading commission structures, and introduce our members to premier, vetted, and licensed third-party online gaming and betting platforms.

By submitting an application, creating an account, accessing marketing assets, or participating in any referral activity across tenopartners.com or teno.partners, you (“Partner”) irrevocably agree to be bound by these Terms and Conditions (“Agreement”).

Teno Partners acts strictly as a neutral marketing intermediary and agency. Teno Partners is not an online casino, gambling operator, sportsbook, gaming software provider, financial institution, payment processor, or debt guarantor. Teno Partners provides introduction, account representation, deal negotiation, and relationship management services only.

2. Definitions & Interpretation

In this Agreement, the following terms shall have the meanings explicitly assigned below:

• “Teno Partners” (“Teno”, “We”, “Us”, “Our”): The performance marketing agency operating via tenopartners.com and teno.partners.

• “Partner” (“You”, “Your”, “Networker”): Any individual or legal entity registered with Teno Partners to promote Third-Party Operators, including independent networkers, community leaders, club hosts, digital marketers, influencers, streamers, media buyers, and traffic operators.

• “Third-Party Operator” (“Operator”, “Gaming Brand”): Any independent, licensed online casino, sportsbook, or gaming platform introduced to the Partner by Teno Partners.

• “Referred Player” (“Audience”): A unique, individual end-user who accesses an Operator’s platform directly via a Partner’s unique tracking link, or registers an account using a Partner’s designated referral code, promo code, or bonus code, and subsequently engages in real-money wagering activity.

• “Net Gaming Revenue” (“NGR”): The gross gaming revenue generated by Referred Players on an Operator’s platform, less operator-defined deductions which may include player winnings, issued bonuses, administrative/licensing costs, gaming duties/taxes, third-party software royalties, and payment processing fees.

• “Commission”: The specific Net Gaming Revenue (NGR) share percentage individually assigned to and agreed upon by the Partner within their Teno Partners portal or written insertion order.

• “Media”: The websites, streaming channels, social media groups, broadcasting platforms, private channels, mobile applications, or digital communities owned, operated, or utilised by the Partner to conduct marketing activities.

3. Nature of Relationship, Player Advocacy & Liability Exclusion

3.1 Network Representation & Player Advocacy

Teno Partners operates with an advocate-first ethos. We negotiate premium Revenue Share commission structures on behalf of our Partners — rates that are typically gatekept behind aggressive individual volume requirements. Furthermore, Teno Partners actively works to support and assist our Partners and their Referred Players/Audience wherever possible. This includes:

• Liaising in good faith with Operators to investigate and help resolve player payment or settlement disputes.

• Advocating on behalf of Partners and their audience for improved platform limits, flexible terms, and VIP status.

• Requesting bespoke player promotions, exclusive deposit bonuses, free spins, rewards and cashback deals that are not publicly available.

• Legal & Regulatory Compliance: Data may be disclosed if required by law, court order, or competent regulatory authority.

3.2 Operator Discretion & Legal Limitation

Notwithstanding Our advocacy efforts, You explicitly recognise that the ultimate decision regarding player account verification, bonus eligibility, payout approvals, gameplay auditing, and platform rules rests solely and exclusively with the Third-Party Operator. Teno Partners possesses no operational control over Operator databases or financial systems.

3.3 Neutral Intermediary Status & Liability Exclusion

Teno Partners is strictly a marketing agency. Teno Partners does not own, control, maintain, or operate any online gaming platform, nor do we act as a bank or financial firm. Teno Partners accepts zero legal liability, financial responsibility, or debt obligation for Operator platform errors, regulatory actions, account freezes, refused bonuses, restricted funds, disputed or delayed payouts or financial default.

4. Financial Mechanics & Payment Structures

4.1 Pure Revenue Share Model

Teno Partners operates strictly and exclusively on a Net Gaming Revenue (NGR) share model. Teno Partners does not offer, negotiate, or facilitate Cost Per Acquisition (CPA), Cost Per Lead (CPL), or flat-fee deal structures under this master agreement. All earnings are calculated strictly as a percentage of NGR generated by Referred Players.

4.2 Dual Payment Flows & “Paid-When-Paid” Protection

• Direct Operator Payouts (Primary Flow): In the majority of instances, Operators calculate and disburse Commissions directly to the Partner via the Operator’s portal or billing infrastructure. Teno Partners acts solely as the introducing agency and bears no liability for payout delays, platform discrepancies, or withholding executed by the Operator under this primary flow.

• Teno Pass-Through Payouts (Secondary Flow): Where an Operator requires Teno Partners to receive aggregate network earnings for forwarding to Partners, Teno Partners acts purely as a forwarding conduit and enforces a strict “Paid-When-Paid” rule. Teno Partners shall only release Commission payouts after cleared, fully settled, and unencumbered funds generated by that Partner’s traffic have been received from the respective Operator. Teno Partners is not a debt guarantor and owes zero financial compensation for funds withheld, frozen, or defaulted on by an Operator.

4.3 Payout Schedule & Minimum Threshold

• Minimum Payout Threshold: The minimum withdrawal balance for any payout is €200 (or local currency equivalent). Balances below €200 will roll over automatically to the subsequent calendar month until the threshold is met.

• Payout Window: Settled Commissions for activity generated during a calendar month (e.g. January) will be processed and disbursed between the 14th and 21st day of the following calendar month (e.g. February 14th–21st).

4.4 Disbursal Methods & Fees

Teno Partners will make every reasonable effort to accommodate the Partner’s preferred payout method. Primary disbursal methods include digital assets (USDT, USDC, BTC, ETH) and direct bank transfers. Teno Partners retains absolute discretion over final disbursal routing. The Partner accepts sole responsibility for minor network transaction fees, gas fees, intermediary bank charges, and foreign exchange fluctuations associated with their payout.

4.5 Statement Dispute Window

Partners are provided with digital reporting tools to monitor performance. If a Partner reasonably disputes any monthly Commission report, they must submit a formal written objection to their Teno Account Manager within 28 calendar days of statement issuance. Failure to submit a detailed objection within 28 days constitutes an irrevocable acceptance of the balance as final and settled. In the event of data discrepancies between tracking platforms, Teno Partners’ central tracking database figures shall remain authoritative.

4.6 No Negative Carryover Policy

Unless explicitly agreed otherwise in writing for specific high-risk campaigns, standard Revenue Share deals feature No Negative Carryover. A negative NGR balance resulting from player winnings in a given month will reset to zero at the start of the next calendar month and will not reduce future earnings.

5. Operator Compliance & Partner Responsibility

5.1 Mandatory Independent Research

The Partner acknowledges that each Third-Party Operator operates under its own distinct terms of service, player policies, restricted territory lists, and regulatory licences (including Curaçao, MGA, or other international jurisdictions). The Partner assumes sole responsibility for independently reviewing, understanding, and adhering to the specific T&Cs and operational rules of every Gaming Brand they elect to promote.

5.2 Local Law & Marketing Compliance

The Partner warrants that all promotional activities, video streams, social media content, and community interactions strictly comply with all local, regional, and international advertising regulations, laws, and codes of practice applicable in the jurisdictions where their media is distributed. This includes, without limitation:

• Strict prohibition against targeting individuals under the age of 18 (or legal age in the target GEO).

• Mandatory inclusion of responsible gambling badges and text (e.g. “18+”, “BeGambleAware.org”, “T&Cs Apply”).

• Absolute prohibition of misleading promises, guaranteed income claims, or predatory targeting of vulnerable individuals.

5.3 Full Pass-Through Enforcement

Any operational restriction, promotional guideline, or traffic mandate issued by an Operator automatically passes through to the Partner. Teno Partners shall not be held liable for any loss, fine, or campaign cancellation resulting from a Partner’s failure to respect an Operator’s specific guidelines.

6. Strict Non-Circumvention & Non-Solicitation

6.1 Absolute Non-Circumvention Rule

The Partner recognises that Teno Partners invests substantial resources, commercial reputation, and relationship capital into vetting Gaming Brands and securing premium commission terms. The Partner explicitly agrees that they shall not, directly or indirectly, bypass, circumvent, pitch, negotiate, or enter into any commercial affiliate or marketing arrangement with any Third-Party Operator (or its parent entity/subsidiaries) introduced to the Partner by Teno Partners, without Teno Partners’ express prior written consent.

6.2 Term of Enforcement

This Non-Circumvention restriction shall remain in full force and effect during the Partner’s registration with Teno Partners and shall survive for a period of 24 consecutive months following the termination or closure of the Partner’s Teno Partners account.

6.3 Remedial Measure & Liquidated Damages

In the event that a Partner breaches this Section 6 by establishing a direct deal with an introduced Operator behind Teno Partners’ back:

• The Partner’s Teno Partners account shall be terminated immediately.

• The Partner irrevocably forfeits all rights to any accrued or future Commissions across all campaigns within the Teno Partners network.

• Teno Partners shall be legally entitled to recover 100% of all gross revenues, commissions, and financial gains realised by the Partner from the direct operator relationship, alongside full recovery of all associated legal costs incurred by Teno Partners to enforce this provision.

7. Prohibited Traffic & Suspicious Activity

7.1 Zero-Tolerance Traffic Banning

Partners are strictly prohibited from generating traffic through bad faith, illegal, or deceptive mechanisms. Prohibited practices include, but are not limited to:

• Self-Referrals: Registering personal player accounts through tracking links or referral codes to exploit commission structures.

• Unsolicited Marketing (Spam): Deploying unauthorised email blasts, automated SMS campaigns, or unsolicited messaging across private networks.

• Brand Bidding & Paid Search Abuse: Bidding on Operator trademarked names, brand keywords, or variations on search engines without prior written authorisation.

• Deceptive Traffic: Botting, cookie stuffing, hacks, malware, or incentive schemes paying users to deposit without genuine gaming intent.

7.2 Fraud Investigation & 180-Day Audit Hold

If an Operator or Teno Partners detects or reasonably suspects fraudulent, manipulative, or non-compliant traffic, both Teno Partners and/or the Operator reserves the right to freeze the Partner’s account and place all pending Commissions on hold for an audit period of up to 180 calendar days.

7.3 Reimbursement of Confiscated Funds

If an investigation confirms that traffic was generated through fraud, money laundering, chargebacks, or intentional bad faith, Teno Partners will confiscate the affected earnings. The Partner explicitly acknowledges and agrees that Teno Partners does not retain confiscated fraud monies for corporate profit; all verified fraudulent earnings are returned directly to the affected Third-Party Operator to remedy platform losses.

8. Network Operations & Administrative Approvals

8.1 Sub-Affiliate & Multi-Tier Networks

Teno Partners is open to supporting sub-affiliate networks and multi-tier referral structures. However, multi-tier arrangements are not enabled by default. All sub-affiliate structures, override percentages, and campaign parameters must be formally presented to and approved in writing by a designated Teno Account Manager on a case-by-case basis.

8.2 Account Transfers & Corporate Changes

Partner accounts are non-transferable. A Partner shall not sell, broker, assign, or transfer ownership of their Teno Partners account, campaign links, or historical player database to a third party without receiving prior consent from Teno Partners and undergoing necessary security re-vetting.

8.3 Account Inactivity

Teno Partners makes every reasonable effort to maintain long-term Revenue Share streams for active Partners. However, if a Partner account demonstrates complete inactivity (zero trackable unique clicks or valid traffic across all links) for a continuous period exceeding 6 consecutive calendar months, Teno Partners reserves the right to review, adjust, or suspend the account balance following reasonable outreach attempts.

9. Intellectual Property & Data Privacy

9.1 Ownership of Player Data

All Referred Players are proprietary customers of the respective Third-Party Operator. Upon directing a user to an Operator platform, the Partner waives any legal claim to player personal data.

9.2 Unilateral Protection Against Poaching

If a Partner attempts to covertly migrate or redirect a Referred Player database away from an introduced Operator to a competing platform without prior consultation with Teno Partners, Teno Partners reserves the right to terminate the Partner’s account for material breach.

9.3 Limited Marketing Licence

Teno Partners grants the Partner a revocable, non-exclusive, non-transferable right to display approved Operator creative assets (logos, banners, promotional copy) solely for the purpose of carrying out marketing services under this Agreement.

10. Unconditional Indemnification & Liability Caps

10.1 Indemnification by Partner

The Partner agrees to fully defend, indemnify, and hold harmless Teno Partners, its founders, directors, officers, employees, and representatives from and against any and all claims, damages, liabilities, regulatory fines, losses, and legal costs (including full attorney fees) arising directly or indirectly from:

• The Partner’s promotional activities, media content, live streams, or community communications.

• Any breach or alleged breach of this Agreement or local advertising laws by the Partner.

• Any unauthorised use of third-party intellectual property or operator trademarks.

10.2 Strict Cap on Legal Liability

Under no circumstances shall Teno Partners be liable to the Partner or any third party for indirect, incidental, consequential, or punitive losses (including loss of revenue, profits, data, or goodwill). Teno Partners’ total cumulative financial liability under any legal theory (whether in contract, tort, or statutory breach) shall be strictly capped at €1,000 EUR (or local currency equivalent).

11. Termination & Effect of Closure

11.1 Termination for Convenience

Either Party may terminate this Agreement at any time, with or without cause, by providing 7 days’ prior written notice to the other Party via email or internal account messaging.

11.2 Termination for Cause

Teno Partners reserves the right to terminate this Agreement immediately and without advance notice if the Partner commits a material breach of this Agreement, engages in fraudulent traffic generation, breaches Non-Circumvention obligations, or damages the commercial reputation of Teno Partners or its represented Gaming Brands.

11.3 Rights Post-Termination

• Termination for Convenience: The Partner shall remain entitled to receive validly earned, cleared, and settled Commissions generated prior to the effective date of termination, subject to standard payout thresholds and audit checks.

• Termination for Cause: All accrued, unpaid, and future Commissions assigned to the Partner shall be permanently forfeited, and all campaign links deactivated immediately.

12. Governing Law & Jurisdiction

12.1 Governing Law

This Agreement, its interpretation, and any non-contractual obligations or disputes arising out of or in connection with it shall be governed exclusively by and construed in accordance with the laws of Cyprus.

12.2 Dispute Resolution

The Parties agree to make every reasonable effort to resolve any commercial disagreement or dispute amicably through direct negotiation between the Partner and their Teno Account Manager. If an amicable settlement cannot be reached within 30 days, the dispute shall be submitted to the exclusive jurisdiction of the competent courts of Cyprus.

13. Miscellaneous & Final Provisions

13.1 Amendments to Terms

Teno Partners reserves the right to modify, amend, or replace provisions within these Terms and Conditions at any time. Updated versions will be published across tenopartners.com and teno.partners with an updated effective date. Continued participation in the network following such publication constitutes full acceptance of the revised Terms.

13.2 Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable in any respect, such invalidity or unenforceability shall not affect any other provision, and this Agreement shall be construed as if such invalid provision had never been contained herein.

13.3 Entire Agreement

This Agreement constitutes the complete and exclusive legal understanding between Teno Partners and the Partner regarding performance marketing services, superseding all prior oral or written communications, representations, or understandings.

14. Contact & Legal Notices

If you have any questions regarding these Terms and Conditions, wish to submit a formal notice, or need to raise a query regarding your partner account, please contact our team:

• Official Web Domains: tenopartners.com | teno.partners

• Legal & Compliance Notices: legal@tenopartners.com

• Partner & Network Enquiries: partners@tenopartners.com